Privacy Policy
Your privacy matters to us at icavenorali
Information We Collect and How We Use It
When you use icavenorali's business activity analysis services, we collect information that helps us provide better financial insights and reporting. This includes business data you share with us, account information, and details about how you interact with our platform.
Australian Privacy Principles Compliance
icavenorali operates under the Australian Privacy Principles (APPs) as outlined in the Privacy Act 1988. We're committed to handling your personal information responsibly and transparently.
We use your information to generate business reports, provide analytics insights, process payments, and communicate important updates about your account. Sometimes we'll reach out with relevant tips about financial analysis or new features that might benefit your business operations.
Business Data
Financial records, transaction data, and business metrics you upload for analysis. This information stays strictly within our secure systems and is never shared without your explicit consent.
Account Information
Contact details, billing information, and preferences you set. We use this to manage your subscription and ensure you receive relevant communications about your service.
Our data collection practices focus on providing value to your business analysis needs. We don't collect unnecessary information, and we certainly don't sell your data to third parties. Your business intelligence remains your competitive advantage.
Your Rights Under Australian Privacy Law
Australian privacy legislation gives you specific rights regarding your personal information. Here's what you can do and how to exercise these rights:
- Access your personal information we hold and request copies of your data
- Correct inaccurate or outdated information in your account
- Request deletion of your personal data, subject to legal requirements
- Withdraw consent for marketing communications at any time
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)
- Request information about how we've shared your data with third parties
To exercise any of these rights, contact our privacy team at help@icavenorali.com. We typically respond within 30 days and will work with you to resolve any concerns about how we handle your information.
Data Security and Protection
Your financial data deserves enterprise-level protection. We use encryption for data transmission and storage, maintain regular security audits, and limit access to your information based on job requirements within our team.
Our servers are located in Australia, ensuring your data remains within local jurisdiction. We maintain backups for business continuity but apply the same security standards to backup systems as we do to primary storage.
Data Breach Response
If a data breach affects your personal information, we'll notify you within 72 hours and report to the OAIC as required. We maintain incident response procedures to minimize any potential impact on your business data.
Third-Party Services and Data Sharing
We work with carefully selected service providers to deliver our business analysis platform. These include payment processors, cloud infrastructure providers, and customer support tools. All third parties must meet our security standards and sign agreements limiting how they can use your data.
We never sell personal information to marketers or data brokers. Any data sharing occurs only when necessary for service delivery or when required by Australian law. You'll always know when and why we share information with third parties.
Data Retention and Deletion
We keep your personal information for as long as you maintain an active account with icavenorali. After account closure, we retain certain records for seven years to comply with Australian business record-keeping requirements, then securely delete all personal data.
You can request immediate deletion of your account and associated data at any time. We'll complete this process within 30 days, except for information we're legally required to retain for taxation or regulatory purposes.
International Data Transfers
While our primary operations remain in Australia, some of our cloud infrastructure providers operate internationally. When data crosses borders, we ensure adequate protection through Privacy Shield frameworks, Standard Contractual Clauses, or similar mechanisms approved under Australian privacy law.
Any international transfers receive the same level of protection as data stored locally. We maintain visibility into where your data is processed and can provide specific details about international transfers upon request.
Updates to This Privacy Policy
We review and update this privacy policy regularly to reflect changes in our services or legal requirements. Significant changes will be communicated via email and through notifications in your icavenorali account dashboard.
Minor clarifications or updates that don't affect how we handle your data will be posted here with updated effective dates. We encourage reviewing this policy periodically to stay informed about our privacy practices.
Privacy Questions or Concerns?
Our privacy team is available to help with questions about data handling, rights requests, or concerns about how we protect your information.